Social Finance India takes an active approach to performance management, offering service providers not just capital but also ongoing support and expertise.

Social Finance India is committed to data-driven performance management and accountability, as the entire impact bond model is anchored on the successful achievement of predetermined outcomes.

Risk Investor & Outcome Funder

Centralized monitoring: Performance managers will supervise all stakeholder partnerships to drive continuous improvement, establish clear KPIs, conduct performance management reviews and report to the SC.

Risk Investor & Service Provider

Managing and responding to risk: Performance managers will help service delivery partners identify and address implementation risks and challenges while giving investors valuable insight into operational realities.

Risk Investor

Enabling investors to become leaders in innovative finance: Considering that impact bonds are a recent development, performance managers will support investors navigating their role in the program. Additionally, they can help investors build capability for future deals.

Risk Investor & Service Provider

Supporting adaptive management: Performance managers have to understand the factors influencing the results of the program and help implementation partners adjust it, if need be.

Impact Community

Generating lessons learned: Learnings generated from on-ground engagements must be captured and shared with the impact community to magnify the social return from the program.

Analysis of the data to provide final results

Standard practices, uniform reporting templates are used to understand data and draw insights from it.

Effective performance management facilitates learning and innovation in service delivery while maximizing investor returns.